EGN invites you to Digital Transformation Leadership, Singapore 1 Virtual Event
Date/ Time: Tuesday, 6 Januari 2026 | 8:00 AM - 9:30 AM SGT
Global Delivery Is Being Rewritten by AI: From Headcount to Capability
For years, global delivery was largely about labor arbitrage and scaling headcount. In 2025, AI changes the rules: advantage shifts to organizations that can build repeatable capability, operate with resilience, and run delivery with active oversight (risk, reliability, security, and governance) not just SLAs.
In this session, we'll share a practical way to think about modern delivery hubs, leveraging capability pods (Platform/SRE, SecOps, DataOps, AppOps) and outcome metrics (e.g., DORA + SLOs), then offer a balanced comparison of India, the Philippines, Malaysia, and Vietnam to help leaders make smarter location and operating-model decisions
What you'll walk away with
A 2026-ready playbook: shift from "people scaling" to capability scaling
Practical guidance on scaling faster without increasing operational risk
Make global delivery measurable: learn which outcome metrics actually work across locations and vendors.
A clear location strategy across India / Philippines / Malaysia and Vietnam (what each is best for, and where leaders get surprised)
A pragmatic pod model + hub decision grid you can apply immediately to your own hub strategy the next day.
ABOUT THE SPEAKER
Corné van Dijk, Fractional CIO/CTO StraitFWD
He is a technology and services leader with 20+ years of experience across Asia Pacific and Europe, helping organisations connect IT and operations to real business outcomes, without jargon, micromanagement, or fluff. He excel at bridging strategy and operations: one moment discussing and setting strategic direction, the next working with teams on practical execution. His focus is always on pragmatic solutions that scale, stick, and deliver measurable impact.
Over the years, He had: built and led regional delivery teams of 200+ people, helped win and deliver complex digital transformation deals, including a $250M telco engagement, scaled managed services revenue from $9M to $28M ACV in just 12 months, Introduced AI-enable automations solutions (AIOps, insurance claims processing, AI Video Analytics safety monitoring) that cut costs and improved outcomes, and having worked with both Asian and Western organizations, He has learned how to bridge cultural divides, align stakeholders, and stay calm when pressure is high.
Today, He partner with organizations in fractional, contract, adn permanent executive roles. Especially where leadership, governance, and process improvement are critical. If you’re looking for someone who can navigate complexity, build trust across the C-suite and the ops floor, and deliver lasting results, let’s connect.
Agenda:
8:00 - Chair Welcome and Problem Introduction
8:15 - Developing the Business Class
9:00 - Member experiences
9:30 - Close
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